Kudos
Kudos aims to facilitate for positive interactions among people with differing opinions on the web. And in the end we all give Kudos!
What I learned
Designing for social contexts taught me to never again underestimate the complexity of managing conversational dynamics.
Group project
Hanne Lockertsen
Ulrik Karlstrøm
Carl Magnus Tranberg
3 week, April 2023
The Oslo School of Architecture and Design
Interactions design
UI/UX design
Prototyping
Kudos is intended as a part of NRKs news app
Kudos = praise and honour received for an achievement
Process
From research, interviews and user-testing we learned that:
some people are very excited about taking part in discussions online, but would like to appear anonymous when they do.
most people feel the need to defend their own opinion during a discussion
chat-based conversations carry the challenge of interpreting other people’sentiment
1: State your opinion
2: Read others opinion
3: Ask a curious question
4: See what everyone wrote
5: Give Kudos!
Final refections
This project showed me once again the importance of balancing user autonomy with ‘nudging’ to create a constructive digital environment. As the project was three weeks short, next steps would be to test the flow. I believe the concept of facilitating for open-minded discussions is a rewarding field to design for.
